To speak to a lawyer by phone, you dial nothing at all. You describe your situation, then you pay €20. A lawyer registered with a Belgian Bar calls you back, usually in under 30 minutes on weekdays. No premium-rate number, no switchboard, no hold music.
A legal question rarely fits in one paragraph. The lawyer needs to interrupt you, ask for a date, have you re-read a clause. An email exchange takes three days to reach what a call reaches in ten minutes. You also hear the nuances that written text loses.
Gather the document that triggered it all: letter, contract, decision, formal notice. Note the key dates and the name of the opposing party. Put your question into a single sentence. A prepared call is worth twice an improvised one, because twenty minutes go fast.
They qualify your situation, tell you whether the deadline to act is still running, what the other side's position is worth, and which options are realistic, including doing nothing. They will also tell you plainly if your case needs a real procedure rather than advice.
It happens: a meeting, a tunnel, a flat battery. The lawyer tries again, and if contact fails, your request goes back out to the network. With no conversation by the next business day you are refunded in full, you never pay for a call that did not happen.
None. You leave your number in the form, and the lawyer calls you. There is no premium-rate number and no switchboard.
Twenty minutes, for €20. That is the format: long enough for solid orientation, short enough to get right away.
You can submit a request at any time. Lawyers call Monday to Friday, 9am to 5pm: a request made in the evening or at the weekend is handled when we next open, and you are still guaranteed to be called back by the next business day.
Only if you and the lawyer both explicitly agree, so you can listen back to the advice. Without that double consent nothing is recorded, and the conversation stays covered by professional secrecy.
The lawyer tells you during the call and may offer to take the case on under their own fee agreement. You remain free to stop there.
Describe your situation in a few lines. You then speak to a lawyer by phone, usually in under 30 minutes on weekdays.